Frequently Asked Questions

Can I take CA Agile Academy classes without being a CA customer?

Yes, you don’t have to currently use CA products at your organization to enroll in a class.

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I thought CA Technologies’ classes were primarily product training. Is that true for CA Agile Academy?

Many of the classes offered by CA Agile Academy enable you to expand your agile skill set and become certified in agile to enable your organizations agile transformation, whatever products or solutions you may use in your company. CA Agile Academy also offers product training on the CA Agile Central platform.

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What is the Cancellation and Rescheduling Policy?

A full refund will be made for cancellation or rescheduling requests received 5 or more business days prior to the scheduled start date of the course. Cancellation or rescheduling requests received 1 to 4 business days prior to the course start date will incur a fee equal to 50% of the full cost of course registration. Cancellations or no-shows on the day of the event are subject to a fee equal to 100% of the full cost of course registration. Attendee substitutions are allowed at any time without penalty.

All requests made by registrants to cancel or reschedule their individual registrations must be received by email or other written communication.

Agile Academy (formerly Agile University) reserves the right to make changes in course schedules, dates, locations and accommodations and will make every effort to notify students at least 5 or more business days prior to the course start date. Agile Academy and CA Technologies are not held responsible for personal travel, accommodations, or other incidental expenses in case of cancellation or rescheduling of an event by Agile Academy.

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Do I Become Certified After Attending a Course?

Yes. Agile Academy (formerly Agile University) issues certificates of completion after each class. In addition, some courses are eligible for certification by organizations such as Scrum Alliance and Scaled Agile Academy. Please visit each organization’s website for additional information on certification requirements, renewals, and associated benefits. Initial certification and exam fees are included as part of your course registration.

Scrum Alliance: for Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO).

Scaled Agile Academy: for Leading SAFe (SAFe Agilist) and SAFe Program Consultant (SPC).

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How Do I Apply for PMI PDU Credits?

Learners may apply for PDUs through Project Management Institute (PMI). Visit to find eligible activities. CA Technologies (formerly Rally) is a Registered Education Provider (#2141). Courses offered through Agile Academy (formerly Agile University) fall under the same PMI Provider ID.

Select “Providers” from the drop-down menu under Activity and enter “CA” in the search field. Select "CA Technologies" then “View Provider’s Activities” on the next page. Contact [email protected] if you need help finding the appropriate course or Activity.

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What Form of Payment Can I Use?

We accept Visa, MasterCard, American Express and Diners Club for online registrations via Credit card payment is preferred. Invoicing is an option for group payments of $7000 or more. Please write to [email protected] if you require an invoice.

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Are Meals and Snacks Provided During Training?

Yes. CA Agile Academy provides breakfast, lunch and snacks throughout the day. While we provide a vegetarain option each meal, CA Agile Academy no longer provides specialty vegan, kosher, or gluten free options. We apologize for any inconvenience.

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How Do I Apply Colorado’s Work Assistance Program Funds?

Please send the following information to [email protected]:

  • Your full name and contact information
  • The course name and scheduled date
  • Your Work Assistance Program Manager's name and contact information
  • Confirmation that funds have been approved by your manager

A representative from Agile Academy (formerly Agile University) will contact you afterwards with additional instructions.

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How Do I Request a Class?

Write to [email protected] for inquiries regarding a private class, suggestions for new courses, or requests for additional class dates/locations.

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About CA Agile Academy (formerly Rally Agile University)

Whether you’re just beginning the agile journey or leading the way to the next level of business agility, CA Agile Academy (formerly Rally Agile University) has training for you.

We regularly offer public courses around the globe featuring instruction by CA Technologies agile experts and our strategic partners. People choose us for our collaborative, experiential training approach that centers on using agile to teach agile. All courses offered through CA Agile Academy are also offered privately through CA Agile Training.

In addition, Agile Academy offers an expanding catalog of OnDemand courses to help people learn more about agile and CA Agile Central (formerly Rally) at their own pace, on their own schedule. Try one of our courses at

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