Frequently Asked Questions

Can I take CA Agile Academy classes without being a CA customer?

Yes, you don’t have to currently use CA products at your organization to enroll in a class.

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Can you help me justify the cost of training to my boss?

Of course! We have put together a Justification Letter that you can use to create a case for attending our classes. Click here to download and fill it out with your information. 

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I thought CA Technologies’ classes were primarily product training. Is that true for CA Agile Academy?

Most of the classes offered by CA Agile Academy do not focus on tools, but rather enable you to expand your agile skill set and become certified in agile to enable your organization's agile transformation, whatever products or solutions you may use in your company. If you are interested in CA Agile Central product training, we have the Agile Central: End 2 End class as well as an extensive online help area for users.

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What is the Cancellation and Rescheduling Policy?

A full refund will be made for cancellation or rescheduling requests received 5 or more business days prior to the scheduled start date of the course. Cancellation or rescheduling requests received 1 to 4 business days prior to the course start date will incur a fee equal to 50% of the full cost of course registration. Cancellations or no-shows on the day of the event are subject to a fee equal to 100% of the full cost of course registration. Attendee substitutions are allowed at any time without penalty.

All requests made by registrants to cancel or reschedule their individual registrations must be received by email or other written communication.

Agile Academy reserves the right to make changes in course schedules, dates, locations and accommodations and will make every effort to notify students at least 5 or more business days prior to the course start date. Agile Academy and CA Technologies are not held responsible for personal travel, accommodations, or other incidental expenses in case of cancellation or rescheduling of an event by Agile Academy.

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Do I Become Certified After Attending a Course?

Agile Academy issues certificates of completion after each class. In addition, some courses are eligible for certification by organizations such as Scrum Alliance and Scaled Agile. Please visit each organization’s website for additional information on certification requirements, renewals, and associated benefits. Initial certification and exam fees are included as part of your course registration.

Scrum Alliance: for Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO).

Scaled Agile: for Leading SAFe (SAFe Agilist) and SAFe Program Consultant (SPC).

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How Do I Apply for PMI PDU Credits?

You may apply for PDUs through Project Management Institute (PMI). Visit to find eligible activities. CA Technologies (formerly Rally) is a Registered Education Provider (#2141). Courses offered through Agile Academy fall under the same PMI Provider ID.

Select “Providers” from the drop-down menu under Activity and enter “CA” in the search field. Select "CA Technologies" then “View Provider’s Activities” on the next page. Contact [email protected] if you need help finding the appropriate course or Activity.

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Help! I need proof of certification.

For copies of your certification please submit a request with Scrum Alliance for all CSM, CSPO, Advanced Scrum Master courses. For all Leading SAFe, SAFe PMPO, and Implementing SAFe courses, please contact Scaled Agile. For proof of payment or a certificate of completion, please contact [email protected] .

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What Form of Payment Can I Use?

We accept Visa, MasterCard, American Express and Diners Club for online registrations via Credit card payment is preferred. Invoicing is an option for group payments of $7000 or more. Please write to [email protected] if you require an invoice.

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Are Meals and Snacks Provided During Training?

Yes. CA Agile Academy provides breakfast, lunch and snacks throughout the day. 

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How Do I Apply Colorado’s Work Assistance Program Funds?

Please send the following information to [email protected]:

  • Your full name and contact information
  • The course name and scheduled date
  • Your Work Assistance Program Manager's name and contact information
  • Confirmation that funds have been approved by your manager

A representative from Agile Academy will contact you afterward with additional instructions.

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How Do I Request a Class?

Write to [email protected] for inquiries regarding a private class, suggestions for new courses, or requests for additional class dates/locations.

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About CA Agile Academy (formerly Rally Agile University)

Whether you’re just beginning the agile journey or leading the way to the next level of business agility, CA Agile Academy has training and certification options for you around the world.

We regularly offer courses around the globe featuring instruction by CA Technologies agile experts and our strategic partners. People choose us for our collaborative, experiential training approach that centers on using agile to teach agile. All courses offered through CA Agile Academy are also offered privately - email us at [email protected] to find out more about scheduling a private training (10 or more attendees).

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